Essential Things to Know About HP Support Assistant

HP Support Assistant (HPSA) is a program that comes pre-installed on HP devices, like computers. The tool assists HP computer users with timely driver and firmware updates. However, many users are still unaware of this tool. It is a free utility that helps users fix issues with their devices through updates. It also provides users with various troubleshooting tools with the help of which they can keep their HP devices in working order. In this article, you’ll learn in detail about this tool and what it offers. You’ll also find whether you should keep this utility or do away with it. 

 

What is HP Support Assistant?

As mentioned before, HPSA is a built-in program in HP laptops and PCs. Through this utility, users can use a variety of self-help options and updates to troubleshoot any problem they may encounter. HPSA will help you perform the following things:

  • Driver update – HPSA searches for the most suitable driver for HP devices like the printer, personal computers, scanners, and the like. 
  • View PC data like system board, serial number, system BIOS, hard drive, audio device, RAM, GPU, CPU, and the like. 
  • Diagnose HP hard drive battery, optical drive, and network
  • With the aid of HPSA, users can easily connect with HP support services. 

 

How to Download and Install the HP Support Assistant Tool?

A majority of HP computers have HPSA. You just need to tap the app icon in the taskbar. If you cannot locate the icon, just search for Support Assistant in the taskbar. The tool will open instantly.

The process of HP Support Assistant Download is straightforward. Just tap this link. It will take you to HPs official Support Assistant page. From there, you can easily download the tool to your computer. After downloading, install it by following the on-screen instructions.

 

Do You Really Need HP Support Assistant?

Many people wonder if they should remove this utility or not. The answer is that it’s totally up to you. However, before deciding to remove it, ask yourself whether you really need this software. In most cases, you don’t. It's because Windows built-in Device Manager can help you to update the driver easily.

 

Apart from that, you can also locate PC data in other tools like BIOS and Windows system information. However, at times you may require the HP hard drive, HP battery, and optical drive diagnostic tool. At these times you may require HPSA. Besides, if you want to locate PC information quickly and easily, HPS will help you with that too. 

 

Another thing that many people are concerned about is if the HPSA conflicts with Windows. This software does not conflict with Windows. But remember that the more software you have on your system, the greater vulnerabilities it may experience. So, if you don’t utilize this software much, it’s better to uninstall it. 

 

Steps to Uninstall HPSA

If you don’t have any need for HPSA, you can uninstall it easily. Here are the easy steps to follow for doing so. 

  • Look for ‘Uninstall a Program' in the Windows search bar.
  • In ‘Programs and Features’ choose ‘HP Support Assistant’ and hit ‘Uninstall.’
  • Tap ‘Yes’ for confirmation.
  • Thereafter, restart your system to finish the process.


Final Words

This article would have cleared all your doubts about HP Support Assistant tool. You also know when you should remove it. If you have any further queries about the utility, you can contact expert technical customer support services. The experts will patiently answer all your questions.

 


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